FREQUENTLY ASKED QUESTIONS

All orders from BigFun! arrive in unbranded plain packaging. No one will be able to tell what’s inside.

Yes, we ship internationally

BigFun! is based in New Jersey and products purchased from this website will also ship from New Jersey

All orders ship within 1 business day

We accept Visa, Mastercard and American Express.

Send us an e-mail at support@wegotbigfun.com We’ll respond as soon as we can. We apologize in advance if it takes us a few days.

Any order can be cancelled/refunded before it is shipped out.

Unused products can be returned within 30 days of original purchase.

Please email support@wegotbigfun.com to get the process started. 

Any defective items please see Warranty Policy.

If there are any issues with your purchase, we’re happy to offer a free replacement for any defective products.

Please allow up to 7 business days once the return is received for your refund to process.

All BigFun! items not purchased from our website must be returned to original purchase location.

PLEASE NOTE: BigFun! is not responsible for lost or stolen packages. Proof of purchase is required.